Providing seamless and secure Guest WiFi access at events has never been easier. With our automated ServiceNow catalog item, event attendees can request WiFi access in just a few clicks, while IT teams benefit from an efficient, fully integrated process.

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​How It Works

 

Our Guest WiFi Access form streamlines the process from request to activation, ensuring a smooth experience for both event organizers and attendees.

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Submit a request

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• Attendees fill out a simple form to request WiFi access.

• They enter details such as their name, email, and MAC address.

 

2. Automated processing

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• Upon submission, the request is automatically logged in ServiceNow.

• The system verifies details and applies pre-configured business rules.

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3. Active directory integration
 

• The user and their MAC address are automatically added to the appropriate Active Directory (AD) access group.

• This ensures that only approved devices can connect to the event’s Guest WiFi network.

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4. Instant access credentials

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• Once processed, the system sends WiFi credentials via email.

• Access is automatically set to expire at the end of the event to maintain security.

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5. Real-time tracking & auditing

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• IT teams can track approvals, monitor usage, and ensure compliance with security policies.

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Key Advantages

 

Fully automated – Eliminates manual work by integrating directly with Active Directory and ServiceNow.

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Enhanced aecurity – Ensures only authorized guests gain network access through predefined access groups.

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Frictionless experience – Attendees receive credentials instantly, reducing IT workload.

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Event-specific controls – WiFi access is time-limited, expiring automatically when the event ends.

 

Scalable & customisable – Designed for single-day conferences, multi-day expos, and corporate events.

 

Audit & compliance ready – All access requests and approvals are logged for security reviews.

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Enhance your event’s WiFi experience with automated guest access management.

 

Contact us to implement a seamless, secure, and fully integrated WiFi solution for your next event.