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Empowering business with ServiceNow solutions

Welcome to Flow Rider Designs, your trusted ServiceNow consultancy business that specialises in Service Catalog design, reviews, catalog item builds, and workflows. Click here to learn more about how we can optimise your business processes with our expertise.

Services

At Flow Rider Designs, we craft intuitive, high-performing ServiceNow solutions that transform self-service experiences. From custom widgets to seamless portal enhancements, our expertise ensures a user-friendly, efficient, and engaging Service Portal or Employee Center tailored to your business needs.

Service catalog design

At Flow Rider Designs, we specialize in crafting efficient and user-friendly Service Catalog designs tailored to your business needs. Whether you're starting from scratch or refining an existing catalog, we’ll help you create a seamless experience.

Best practice catalog item design

Clear, effective, and user-friendly catalog items are the cornerstone of a great Service Catalog. Our team creates comprehensive best practice guidelines to ensure your catalog items are optimized for usability, efficiency, and scalability.

Catalog item builds

We love building top-quality, user-focused forms. Our expertise lies in creating custom catalog items that streamline your service delivery and enhance the user experience.

Workflow optimisation

Optimizing your business processes is key to success. With our expertise in designing and implementing ServiceNow workflows through Flow Design, we can help elevate your operational efficiency.

Ticket analysis for catalog opportunities

Unlock the potential of your ticketing system with our detailed ticket reviews. We identify opportunities for creating catalog items that save time, improve user satisfaction, and automate repetitive tasks.

Portal widget

builds & enhancements

We specialise in creating dynamic, user-friendly widgets for Service Portal and Employee Center, designed to enhance self-service, improve engagement, and streamline workflows.

Recent projects

We are excited to present our latest projects, reflecting our dedication to innovative design and exceptional craftsmanship. Our recent projects offers a glimpse into our recent collaborations and achievements, showcasing the diverse range of solutions we've tailored to meet our clients' unique needs.

 

Explore these highlights to see how we bring creativity and precision together in every endeavor.

Expertise in ServiceNow

8

Years of experience

3

Successful projects

100+

Catalog items built

About Flow Rider Designs

I'm Ed.

 

I’ve been working with the ServiceNow platform for nearly a decade, beginning my journey with the Fuji release.I got my ServiceNow Certified System Admin back in 2016.

Over the years, I’ve developed a deep passion for leveraging ServiceNow to simplify processes and enhance user experiences.
 

My expertise lies in:
 

  • Catalog item development: Creating intuitive and efficient solutions tailored to business needs.
     

  • Human-Centered Design: Designing with the end user in mind to deliver accessible and effective tools.
     

  • Flow Design and automation: Crafting seamless workflows that drive productivity and streamline operations.
     

  • Identifying Improvement Opportunities: Continuously refining processes to deliver better outcomes for clients and teams.
     

I’m dedicated to helping businesses unlock the full potential of ServiceNow through innovative design, meticulous planning, and a commitment to excellence.

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GET IN TOUCH

Let's discuss Your ServiceNow journey

Reach out to Flow Rider Designs to explore how we can collaborate in leveraging the power of ServiceNow for your business transformation. We are eager to hear from you and embark on this exciting ServiceNow journey together.

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